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Where can I find more information on the Abridge Curriculum?Comprehensive information about the Abridge Academy curriculum can be found in its dedicated guide here.
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What is Koala Go?Koala Go is a fun and interactive learning environment for children. You will be sent a link to access the Koala Go platform when a lesson is booked. The link will always be the same so don't forget to save it! There is a helpful student guide with more information about the platform here.
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Can I book a free trial lesson?Yes, all new students will receive a free trial lesson. This can be booked using the calendar, or you can use the contact form. During the free trial lesson, I use a short test to determine your child's language level according to the CEFR framework. This way, lessons can be tailored to match your child's abilities and ensure they get the most out of their language learning journey. After the test, I dive into exciting and interactive language games, making learning enjoyable and engaging for your child.
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What is the cancellation policy?I understand that unforeseen circumstances may arise, leading to the need for cancellations. Here's the fair cancellation policy: 24-hour Notice: To avoid any cancellation fees, please notify me at least 24 hours before your scheduled lesson time. Cancellation Fee: Cancellations made less than 24 hours before the scheduled lesson time may result in a cancellation fee equivalent to 50% of the lesson fee. Payment: Payment for lessons is required in advance. In the event of a cancellation, any prepaid fees will be credited back to your account for future use. Emergency Situations: In case of emergencies or extenuating circumstances, exceptions may be made. Please contact me as soon as possible to discuss your situation.
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What happens if I'm late to my lesson?I understand that unforeseen circumstances may occasionally cause delays. However, to ensure the smooth running of our lessons and out of respect for other students' schedules, I encourage punctuality. If you are running late to your lesson: Notify Me: Please inform me as soon as possible if you anticipate being late. This allows me to adjust accordingly and minimise any disruptions. Shortened Lesson: In cases of lateness, the lesson will still end at the scheduled time. Unfortunately, I won't be able to extend the lesson duration to accommodate for the late arrival. Missed Time: If you miss a portion of your lesson due to lateness, the missed time cannot be made up or refunded.
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